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RETURNS / EXCHANGES

14 days return policy to send back your goods

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Carrier	Information	Delivery
	Parcels delivered in 2 to 3 days in the Pickup point of your choice. You'll be notified by e-mail and SMS
	Time slot delivery in France
	Express delivery - Parcels delivered within 24 to 48 hours at your home. Email or text notification received.
	Parcels delivered the next day before 1pm in the Pickup relay of your choice. You'll be notified by e-mail and text

Cookie name	Provider	Purpose	Expiry
cookiesplus	www.naturiou.fr	Stores your cookie preferences.	1 year
PHP_SESSID	www.naturiou.fr	This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.	Session
PrestaShop-#	www.naturiou.fr	This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.	480 hours
rc::a	Google	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Persistent
rc::c	Google	This cookie is used to distinguish between humans and bots.	Persistent

Cookie name	Provider	Purpose	Expiry
collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
r/collect	Google	It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.	Session
_ga	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years
_gat	Google	Used by Google Analytics to throttle request rate	1 day
_gat_gtag_UA_*	Google	Used to throttle request rate.	1 minute
_gd#	Google	This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser.	Session
_gid	Google	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day

Cookie name	Provider	Purpose	Expiry
ads/ga-audiences	Google	These cookies are used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.	Session
C	adform.net	Used to check if the user's browser supports cookies.	30 days
fr	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months
NID	Google	Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.	6 months
YSC	youtube.com	Registers a unique ID to keep statistics of what videos from YouTube the user has seen.	Session
_fbp	Facebook	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months

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